ENTER GALLERY TERMS & CONDITIONS
Please note: These terms and conditions only apply to purchases made at Enter Gallery, 13 Bond Street Brighton, BN1 1RD, purchases at our website entergallery.com will have different terms and conditions (please see website for details).
Enter Gallery is happy to offer an exchange / credit note for items, provided that:
Goods are returned within a reasonable time. Goods are received in the same condition as when they left the gallery.
In both cases a valid Sales Receipt must be produced.
PLEASE NOTE: We are not able to offer cash refunds under these circumstances.
We also cannot offer exchanges / credit notes for goods tailor-made to personal requirements, such as hand-crafted framing.
Refunds– Refunds will only be provided if:
Goods are found to be faulty. (Except where a fault was specified at the time of purchase). Goods ordered are unavailable. Goods provided are different to those on the original order.
We must be made aware of any faults within a reasonable time.
Under such circumstances refunds will be made in the same way as the original payment.
If you purchase items using the Own Art Scheme and cancel your credit agreement for whatever reason, you must immediately arrange alternative payment for any items purchased under the scheme. Cancellation of your agreement does not constitute an entitlement to a refund.
Your statutory rights are not affected.
Minimum 50% deposit. All deposits are non-refundable and any outstanding balance must be paid in full before any ordered item is despatched.
Delivery of Goods
Goods will be delivered as quickly as possible, with the vast majority within 30 days, however by accepting these terms it is agreed that delivery may take up to 8 weeks. On the rare occasion of a delivery taking more than 8 weeks this will be agreed with you when placing your order.
Items despatched outside the UK
Orders delivered outside the UK may be subject to local import duties or taxes. Please note these additional costs are outside our control and are payable by the customer to the local organisation concerned. We accept no liability for failure to comply with any local laws or regulations.
This policy applies only to goods purchased at our high street galleries. For goods purchased from our website entergallery.com please refer to the terms and conditions on our website or other online source where the goods were purchased.
ITEMS PAID FOR BUT NOT COLLECTED
Enter Gallery makes every effort to contact customers using the details left at the time of order. If however an item is not collected within 12 months of the order date, the item will be donated to charity.
Account Sale Strictly 30 Days Net